(626)201-7260 sales@smartloadusa.com
Online Wholesale Store of General Merchandise and Grocery Items

Shipping And Delivery Policy

Shipping Cost is not included in online orders.All orders will be shipped from our distribution center in Los Angeles , California U.S.A.

All merchandise is sold FOB (freight on board) from our warehouse in Los Angeles California.
Payment of freight charges is always the responsibility of the client, all the charges are strictly collected in advance.
A private carrier will pick up your order at our warehouse and deliver it to your business. How fast can a product be delivered to you? Delivery times can vary depending on many factors including shipping address, payment method, and the availability of the item in our warehouse.
Shipping and delivery will be an estimated time of 3 (west coast) and 10 (east coast) business days depending on your location, Alaska, Hawaii and other locations around the world will be handled with the most capable and reliable shippers on the market .
Please expect a delay during the busy holiday season, unforeseen emergencies or natural disasters.
Consider that some companies charge additional fees for services such as the use of the liftgate, and also for bringing the merchandise from the truck to the store door .It is a good idea to be prepared with its own staff and equipment to save time and money when receiving the merchandise.
Each shipping estimate is based on the information the customer provides, also the weight of the goods, the cubic volume, and distance to travel to your destination. Our experienced warehouse staff works with every order personally using all marketing strategies to ensure our customers the best and most convenient shipping cost. If for some reason the information provided has changed, contact our sales representative to find a new shipping quote All shipping estimates are NON-BINDING and may be subject to additional verification and service charges needed at the time of shipment. The actual total charges will be determined at the time of shipment.

A large number of orders are shipped daily from Smartloadusa.com using LTL (Less Than Truckload) We review the weight of the order, type of goods, the distance traveled and neatly stacked all the items according to your needs to guaranty a perfect delivery .

When you think about using a private freight company to handle your small order, such as UPS or FedEx we recommend that you not include any liquids or fragile item in order to prevent damage to the merchandise .

We will not be responsible in any way for any damage that may occur when shipping via UPS or FedEx.

Online wholesale store of general merchandise and grocery items...

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